If you’re considering a new job, one of the questions asked is about room for advancement – we desire a clear path to climb our metaphorical ladder to the top. The focus is often on two points of the ladder – where I’m starting and the top. But what if I told you the middle […]

In the past several weeks, I’ve been invited by a few individuals and organizations I know and love to share my insight and expertise on leadership (full disclosure: I’m still learning!). All of them featured great discussions– topics varied from leadership gaps and investing in middle management to taking leadership pauses and sharing some of […]

Can you think of something you purchase regularly that has increased in price since 2008? Inflation has hit groceries particularly hard in the past couple of years – what if I told you that your total grocery budget would be based on the cost of groceries in 2008? Chances are you’d be discouraged and wonder […]

As I recently shared in a piece for the Central New York Business Journal, those of us in healthcare and many of us in other industries are in a “battle for talent” – and we need to get creative to ensure our businesses win. The Federal Reserve’s March edition of the “Beige Book” provided insight […]

Leadership is a tough job. It requires making tough decisions, setting direction, motivating teams, and managing difficult situations. But, perhaps the most challenging part of being a leader is shifting the focus from our to-do list to ourselves. As leaders, while we focus on achieving goals and driving the success of our organizations, we often […]

Last week we celebrated the love we share with friends and significant others and closed the week with a celebration of spreading kindness. This week, I want to focus on how we can show love and kindness to our employees and co-workers. Over the past few years, I’ve dedicated quite a few weeks to covering […]

To wrap up 2022, I shared a blog post on the State of the Long-Term Care Industry that seems to have resonated with many, so I’m continuing as we begin 2023 with a related topic – a behind-the-scenes look at Medicaid in New York State. What does Medicaid provide? Who qualifies? Why is Medicaid important? […]

It may be easy for many to skip over this post – after all, if you aren’t working in the long-term care industry, chances are this won’t have much of an impact, right? Wrong. If you, or a loved one is approaching 65 years of age – and/or if you need treatment in a healthcare […]

I recently had the opportunity to be the keynote speaker for the PRSA Health Academy Conference. While this gathering was specifically for healthcare communicators, my presentation’s topic gives insight applicable to various industries. How would you like to…? make your job easier be a more effective leader accomplish your goals faster create happier employees and […]

Like many managers, as a CEO, I’m responsible for communicating data to several individuals. For me, it’s employees, board members, community partners, and other supporters. In business, getting caught up in communicating goals and data through PowerPoint slides, lengthy, wordy memos, and lectures is easy. There is a place in communication for each of those […]

When you’re in a situation that feels completely out of control, have you ever been told that the one thing you can control is your response? I’ve been reminded of that as I have spent time considering Loretto’s workforce challenges. It seems that none of us, as employers, had the option of whether or not […]

Child care has become a hot topic throughout the pandemic. It continues to be in the news, especially here in New York, with Governor Kathy Hochul’s recent announcement to make $70 million in grant funding available to child care programs in areas of the state without sufficient child care slots – also known as “child […]